All purchases made in-store are final, no refunds will be allowed for any instore purchases. Made to order purchases with no customisations can be returned for store credit, however, please note any rush order fees will not be credited.

Made to order purchases with customisations are final sale, unless faulty, which can be brought back to be mended and fix.

Customisations are optional extras during the 'Made to Order process' and are an additional cost. These include but are not limited to custom sizes, custom colours, extra length, bra suitable, sleeve changes, skirt changes, zipper changes, lining changes and additional belts and embellishments.

If you suspect that an item you’ve purchased is faulty, please bring it back in and we will try and fix it for you.